# Asynio - EV Charger Software | EV Charger Cloud | EV Charging Network Platform
# https://asynio.com
# Last updated: 2026-02-09
#
# Keywords: EV Charger software, EV charger cloud, EV Charging network, EV charging software

## About Asynio

Asynio is the first AI-native EV charging software platform, designed from the ground up with AI at its core. It's a comprehensive, multi-tenant SaaS EV charger cloud solution for managing Electric Vehicle (EV) charging network infrastructure. The platform features Teigen, an AI operational assistant that controls the entire network - not just a chatbot, but the operational brain that fixes problems in real-time.

Asynio provides organizations with professional EV charging software tools for tracking charger assets, managing support tickets, overseeing installation projects, scheduling preventive maintenance, and connecting directly to EV chargers via the OCPP 1.6J and 2.0.1 protocols for real-time monitoring and smart charging capabilities.

**Key Positioning: "8 Systems. One Teigen. Zero Fragmentation."**

**Primary Use Cases:**
- EV Charger software for network operators
- EV charger cloud management platform
- EV Charging network operations center
- EV charging software with AI-powered support

## Driver App(less) - No App Required

Asynio's revolutionary Driver App(less) experience eliminates the #1 driver complaint in EV charging: needing to download yet another app.

**The Problem with Traditional EV Charging:**
- Average EV driver has 4+ charging apps on their phone
- Each app requires account creation, login, payment setup
- 30+ different charging networks, each with their own app
- Frustrated drivers, abandoned charging sessions

**Asynio's Solution - Driver App(less):**
- **Zero Downloads**: Works instantly in any mobile browser
- **30 Seconds to First Charge**: Scan QR code, authenticate, start charging
- **Teigen AI Built-In**: 24/7 AI support right in the browser
- **Plug & Charge Setup**: Teigen guides drivers through ISO 15118 setup for seamless future sessions

**Driver Journey:**
1. Scan QR code on charger
2. Authenticate with phone number or email
3. Start charging with Teigen's help

**Key Stats:**
- 0 app downloads required
- 30 seconds to first charge
- 24/7 AI support available

## Teigen - The AI That Fixes Problems, Not Just Reports Them

Teigen is Asynio's AI operational assistant, named after the developer's daughter. She is the operational brain of the entire EV charging software platform - not a simple chatbot.

**What Makes Teigen Different:**
Most AI assistants say "I've reported this issue." Teigen says "I've fixed it." With full OCPP 1.6J and 2.0.1 control, Teigen can:

- Start and stop charging sessions remotely
- Reset charger faults in real-time
- Adjust Dynamic Load Balancing to give drivers more power
- Configure pricing profiles through conversation
- Register vehicles via license plate photo
- Set up Plug and Charge (ISO 15118) for seamless charging

**For Operators:**
- Configure your entire EV charging network through natural conversation
- Real-time dashboard insights and proactive alerts
- Natural language queries across all company data
- Set pricing, manage access groups, analyze performance

**For Drivers:**
- Real help, not FAQs. Real control, not tickets.
- 24/7 troubleshooting assistance
- Charging session control
- Vehicle management and Plug & Charge setup
- Support ticket creation with photos

**Unique in the Industry:** No other EV charger software offers AI that can actually control chargers and fix problems. This dramatically reduces support costs while improving driver satisfaction.

## Company Ownership

Asynio is developed and owned by Charge Rigs, LLC (https://chargerigs.com), a company dedicated to advancing the electric vehicle industry through innovative EV charging software solutions. Charge Rigs also owns KwiqEV (https://kwiqev.com). In-house software development engineers at Charge Rigs create custom EV charger cloud software specifically designed for the EV industry.

## 8 Integrated Systems

Asynio combines 8 systems that competitors require separate EV charger software tools for:

1. **OCPP Central System**: Real-time charger monitoring, session tracking, remote commands, automatic fault ticket creation via OCPP 1.6J and 2.0.1, and Asynio Smart Queueing for busy locations. The core of our EV charger cloud platform.

2. **Charger Asset Management**: Track and manage EV chargers across multiple locations with GPS coordinates, manufacturer details, warranty tracking, and complete service history.

3. **Support Ticketing**: Full ticketing system with 26 EV-specific categories, priority levels, SLA tracking, status workflows, file attachments, and email/SMS integration. Unified system for both internal and driver-submitted tickets.

4. **Installation Projects**: End-to-end project management for charger installations with template-based workflows, contractor portal, and task tracking.

5. **Preventive Maintenance**: Calendar-based scheduling for routine maintenance with procedure checklists, automated reminders, and auto-ticket generation.

6. **Dynamic Load Balancing**: Intelligent power distribution across your EV charging network. Install more chargers without electrical infrastructure upgrades using hierarchical panel management.

7. **Location Queueing (Smart Queue)**: Industry-first intelligent wait list system for busy charging locations. Drivers join via QR code, receive SMS notifications when a charger opens, and can check position by texting STATUS. Includes configurable grace periods, 80% SOC fairness rule, and ready-to-print QR signage.

8. **Fleet Management**: Comprehensive fleet charging operations including fleet vehicle/driver/fob management, fleet group organization with cost centers, charging schedules, cross-tenant fleet charging agreements, fleet-specific pricing profiles, and integration connectors for Geotab, Samsara, Fleetio, Motive, and Verizon Connect.

## Asynio Smart Queueing - Location Queueing System

The #1 complaint at busy charging locations: "I drove here and all chargers are taken. Now what?"

**Asynio Smart Queueing solves this with:**

**For Drivers:**
- **Join From Anywhere**: Scan a QR code at the location or join through the driver app
- **SMS Notifications**: Get a text when it's your turn - no need to wait in your car
- **Real-Time Position**: Check queue status anytime by texting STATUS
- **Simple Commands**: Text LEAVE to exit, HELP for commands, STOP to opt out

**For Operators:**
- **Reduce Complaints**: Drivers know exactly where they stand in line
- **80% Fairness Rule**: Optionally pause sessions at 80% SOC when drivers are waiting - keeps the line moving
- **Configurable Grace Periods**: Set how long drivers have to start charging after notification
- **QR Code Signage**: Download ready-to-print signage for your charging stations
- **Usage Analytics**: Track queue patterns to optimize station planning

**How It Works:**
1. All chargers busy? Driver scans QR code to join queue
2. Driver leaves or does errands - no waiting in car required
3. Charger opens → Driver gets SMS notification
4. Driver returns within grace period to start charging
5. If 80% rule is enabled, active sessions pause at 80% SOC when queue has waiters

**Why This Matters:**
- 40% of drivers cite "busy chargers" as their #1 frustration
- Traditional solutions: hope for the best, or wait in car
- Asynio: virtual queue with real-time notifications
- Industry first: No other EV charging software offers intelligent queue management with SMS

## Fleet Management - Enterprise Fleet Charging Operations

Asynio's Fleet Management module provides comprehensive tools for organizations managing fleet vehicles and their charging operations.

**Core Capabilities:**
- **Fleet Vehicles & Drivers**: Track fleet vehicles, assign drivers, and monitor charging activity per vehicle
- **Fob-Based Authentication**: Bridge drivers, vehicles, and chargers with RFID fob management integrated into OCPP authorization
- **Fleet Groups**: Organize vehicles and fobs into groups for location-based access control and reporting breakdowns (cost/energy per group)
- **Cost Centers**: Assign cost centers to fleet groups for departmental budgeting and internal cost allocation
- **Charging Schedules**: Set departure times and minimum charge levels for fleet vehicles to ensure readiness
- **Fleet Pricing Profiles**: Internal cost allocation pricing (no credit card required) with the same rate structure as driver pricing

**Cross-Tenant Fleet Charging Agreements:**
- Enable agreements between host and guest tenants for fleet vehicles to charge at partner locations
- Full agreement lifecycle: draft → pending (invite) → active (accepted) → paused/cancelled/expired
- Secure invitation flow with branded emails and authenticated acceptance
- Session attribution tracks host/guest company, agreement, and fleet group

**Integration Connectors:**
- Geotab, Samsara, Fleetio, Motive, Verizon Connect
- Normalized data import for vehicles, drivers, and groups
- Sync logging and status tracking

**Fleet Reports:**
- Fleet Charging Sessions, Group Cost Breakdown, Department Cost Breakdown
- Agreement Billing (cross-tenant with session totals)
- Charging Schedules, Integration Sync Logs
- CSV/Excel/PDF export with date range filtering

## Zero Transaction Fees

**This is unique in the EV charger software industry.** Unlike competitors who take 3-6.5% plus $0.50-1.20 per transaction:

- Asynio charges **zero transaction fees** on charging revenue
- 100% of charging revenue goes directly to the operator's bank account via Stripe Connect
- Simple per-charger monthly pricing starting at $25/charger/month

## Pricing

- **1-25 chargers:** $35 per charger per month
- **26-100 chargers:** $30 per charger per month
- **101+ chargers:** $25 per charger per month
- **Free 30-day trial** with up to 5 chargers
- **No contracts** - cancel anytime

## Target Users

- EV charging network operators seeking comprehensive EV charger software
- Fleet managers with charging infrastructure needing EV charger cloud solutions
- Property managers offering EV charging services
- Municipalities managing public charging stations
- Installation and maintenance contractors
- Hospitality and retail businesses adding EV charging

## Technology

- Cloud-based EV charger software accessible from any device
- OCPP 1.6J and 2.0.1 protocol support for charger connectivity
- OCPI 2.2.1 for roaming partner integrations
- Stripe integration for subscription billing and driver payments
- Multi-language support (English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean)
- Enterprise-grade security and 99.9999% uptime

## Contact

- Website: https://asynio.com
- Parent Company: https://chargerigs.com
- Sister Brand: https://kwiqev.com

## Public Pages

- Homepage: https://asynio.com/
- Features: https://asynio.com/features
- Teigen AI: https://asynio.com/teigen
- Use Cases: https://asynio.com/use-cases
- Pricing: https://asynio.com/pricing
- About: https://asynio.com/about
- Marketplace: https://asynio.com/marketplace
- Documentation: https://asynio.com/docs
- Driver Portal: https://asynio.com/driver
- Terms of Service: https://asynio.com/terms
- Privacy Policy: https://asynio.com/privacy

## Feature Modules (Deep Dives)

Each module page provides detailed information about specific EV charger software capabilities:

- **OCPP Central System**: https://asynio.com/modules/ocpp
  Real-time EV charger cloud connectivity with OCPP 1.6J and 2.0.1 protocols, remote commands, session management, and firmware updates.

- **Dynamic Load Balancing**: https://asynio.com/modules/dlb
  Intelligent power distribution for your EV charging network. Install more chargers without electrical upgrades.

- **Support Ticketing**: https://asynio.com/modules/tickets
  26 EV-specific ticket categories, SLA management, and multi-channel intake for EV charging software operations.

- **Installation Projects**: https://asynio.com/modules/projects
  End-to-end project management for EV charger installations with contractor portal and budget tracking.

- **Preventive Maintenance**: https://asynio.com/modules/maintenance
  Scheduled maintenance with procedure checklists and automated ticket generation for your EV charging network.

- **Asset Management**: https://asynio.com/modules/assets
  Complete lifecycle tracking, warranty management, and charger catalog for EV charger software operations.

- **OCPI Roaming**: https://asynio.com/modules/roaming
  Connect to Google Maps, PlugShare, and roaming partners via OCPI 2.2.1 protocol.

- **Fleet Management**: https://asynio.com/modules/fleet
  Enterprise fleet charging operations with vehicle/driver/fob management, fleet groups, cross-tenant agreements, and integration connectors for Geotab, Samsara, Fleetio, Motive, and Verizon Connect.

- **Location Queueing (Smart Queue)**: https://asynio.com/modules/smart-queue
  Industry-first intelligent wait list with SMS notifications, 80% SOC fairness rule, and QR code signage for busy charging locations.

## Frequently Asked Questions

### What is Driver App(less)?
Driver App(less) is Asynio's browser-based driver experience that eliminates the need for drivers to download any app. Drivers simply scan a QR code on the charger, authenticate in their browser, and start charging - all within 30 seconds. Teigen AI is built-in to provide 24/7 support.

### What is Teigen AI?
Teigen is Asynio's AI operational assistant that controls the entire EV charging network. Unlike typical chatbots, Teigen can actually fix problems - sending OCPP commands to reset chargers, start sessions, adjust power levels, and configure pricing. For drivers, Teigen provides 24/7 troubleshooting that solves issues in real-time rather than just creating tickets.

### Does Asynio charge transaction fees?
No. Asynio charges zero transaction fees on charging revenue. Unlike competitors who take 3-6.5% plus per-transaction fees, 100% of your charging revenue goes directly to your bank account via Stripe Connect.

### What makes Asynio different from other EV charger software?
Asynio is different in six key ways:
1. **First AI-Native Platform**: Teigen AI is built into every aspect of our EV charging software, not bolted on
2. **Driver App(less)**: No app download required - works in any browser
3. **Zero Transaction Fees**: Your revenue goes directly to you
4. **Asynio Smart Queueing**: Industry-first intelligent wait list with SMS notifications and 80% fairness rule
5. **8 Systems in One**: Complete EV charger cloud platform combining asset management, ticketing, projects, maintenance, OCPP, DLB, fleet management, and location queueing
6. **Fleet Management**: Cross-tenant fleet charging agreements and integration connectors for major fleet platforms

### What is OCPP and does Asynio support it?
OCPP (Open Charge Point Protocol) is the industry standard for communication between EV chargers and management systems. Asynio includes a full OCPP Central System supporting both 1.6J and 2.0.1 protocols for real-time charger monitoring, session tracking, remote commands, smart charging profiles, and automatic fault ticket creation.

### How much does Asynio cost?
Asynio offers simple per-charger pricing for our EV charger software: $35/charger/month for 1-25 chargers, $30/charger/month for 26-100 chargers, and $25/charger/month for 101+ chargers. There are zero transaction fees, no contracts, and a free 30-day trial.

### What is Asynio Smart Queueing?
Asynio Smart Queueing is an industry-first intelligent wait list system for busy charging locations. Drivers scan a QR code to join a virtual queue, then receive SMS notifications when it's their turn. The optional 80% fairness rule automatically pauses sessions at 80% state of charge when other drivers are waiting, keeping the queue moving. Drivers can check their position by texting STATUS, or leave the queue by texting LEAVE. This eliminates the frustration of arriving at a busy station with no idea when a charger will open.

### Does Asynio support Fleet Management?
Yes. Asynio's Fleet Management module includes fleet vehicle and driver tracking, fob-based OCPP authentication, fleet group management with cost centers, charging schedules, integration connectors for Geotab/Samsara/Fleetio/Motive/Verizon Connect, cross-tenant fleet charging agreements for partner charging, and fleet-specific pricing profiles for internal cost allocation without credit card requirements.

### What protocols does Asynio support?
Asynio supports OCPP 1.6J and OCPP 2.0.1 for charger connectivity, and OCPI 2.2.1 for roaming partner integrations with networks like Google Maps and PlugShare.

## SEO Keywords

This EV charger software platform is optimized for:
- EV Charger software
- EV charger cloud
- EV Charging network
- EV charging software
- OCPP central system
- EV charger management
- Electric vehicle charging platform
- EVSE management software
- Fleet charging management
- EV charging queue management
- Smart queue EV charging